Frequently Asked Questions


The content of this FAQ is for general informational purposes only. It should not be used to self-diagnose and it is not a substitute for a medical exam, cure, treatment, diagnosis, and prescription or recommendation. It does not create a doctor-patient relationship between us and should not be used as a substitute for professional diagnosis and treatment. Please consult your health care provider, before making any healthcare decisions or for guidance about a specific medical condition. We are not liable or responsible for any advice, course of treatment, diagnosis or any other information, services or product you obtain through this FAQ.

Introduction to Hatsuno Kiseki

What is Kiseki?

Kiseki is made from extracts of organic green papaya, rice bran, seaweed, selected berries and cordyceps through our 18 months long proprietary fermentation process.

Kiseki contains a great variety of secondary metabolites such as polyphenols, polysaccharides, short-chain fatty acids, alkaloids and sterols, which are tested to have positive influences on gene expression at the cellular level.

Naturally occurring prebiotic nutrients and various types of lactic acid probiotics in Kiseki, help improve our gut health and amplify the efficacy of nutrients, thus allowing our body to heal effectively in a short period of time.

What are the main ingredients in Kiseki?

The main ingredients in Kiseki are organic extracts of green papaya, rice bran, seaweed, selected berries and cordyceps.

How can Kiseki help with my health?

While the world is primarily fixated on prebiotics and probiotics, we have been steadfast in promoting probiotic metabolomics and the production of postbiotics.

In Kiseki, postbiotics derived from our proprietary blend of plant extracts are vital to promoting healing and overall well-being. Postbiotics in Kiseki can exhibit multiple bioactivities and simultaneously trigger numerous physiological pathways to achieve immunomodulation, anti-inflammation, antiproliferation, anticarcinogen, antioxidation, hepatoprotection and improved digestion.

The low molecular weight and high bioavailability of our proprietary blend of plant extracts are the reasons that people on a Kiseki course experience rapid recovery from myriad ailments.

Why is Kiseki different than other fermented drinks in the market?

Fermented drinks such as fruit enzymes / kombucha, etc. allow unknown bacteria that are present on the surface of the fruits / mother culture to grow and multiply. In contrast, Kiseki has a set proprietary blend of probiotics and active ingredients. These are key to why Kiseki has proven its effectiveness over the last decade in our consumers’ recovery and healing journey by providing the body with the necessary postbiotics to heal itself. Kiseki also consists of essential phytonutrients and antioxidants from organic green papaya, rice bran, seaweed, selected berries and cordyceps.

Is Kiseki Halal?

As most of our raw materials are plant-based and imported from overseas, we have not registered Kiseki for Halal certification in Malaysia just yet.

Kiseki tastes sweet and I am trying to refrain from sugar.

We use the purest organic stevia to make our product more palatable for all. Stevia has no calories and is safe for diabetic consumers. We source our stevia from a pioneering company of 70 years that produces the purest form of stevia.

Why does the colour & taste vary?

Like all naturally grown plants, the colour and taste of our raw materials cannot be consistent but rest assured that the ingredients we use are of the highest quality from all over the world.

Kiseki Handling & Storage

Why does Kiseki bottle expands?

Kiseki does not undergo pasteurization like most products to eliminate all the microbes before the bottling process. Microbial fermentation causes air to be released inside the bottle leading to expansion. High-grade PET bottles are used to allow for this expansion so that the bottle would not explode. Please keep Kiseki refrigerated at all times to avoid the expansion of the bottle.

Do I have to shake the bottle before consuming Kiseki?

It is not necessary, but if you want to, please do so by gently tilting the bottle left and right.

Is the bottle material safe to use?

Yes, we use food-grade PET bottles to store Kiseki. There are no chemical phthalates or bisphenol A (BPA) in PET plastic bottles and therefore PET plastic does not leach these harmful substances. PET plastic is approved as safe for food and beverage contact by FDA and similar regulatory agencies throughout the world for more than three decades.

Our supply of bottles are SGS tested to ensure total regulatory compliance.

What if Kiseki is past its best-before date?

It is fine to consume Kiseki even past its best-before date if kept refrigerated, however the efficacy might be reduced.

How long will a bottle of opened and partly consumed Kiseki last?

Regardless of the best-before date, Kiseki will last for a year from the manufacturing date if kept refrigerated at all times.

Is it safe to consume Kiseki if there are white floaties on the surface?

Yes, Kiseki has living bacteria and yeast which continue to ferment slowly on their own. Please keep Kiseki refrigerated at all times to avoid the building up of white floaties. We do not pasteurize our product as we believe live probiotics are beneficial to our health.

Should I refrigerate Kiseki?

Yes, please refrigerate Kiseki at all times. We recommend that you keep Kiseki refrigerated to avoid the bottle from expanding and the build-up of white floaties.

Will the quality of Kiseki be compromised during unrefrigerated transit?

No. Probiotics thrive in room temperature, however, expansion of the bottle and the build-up of white floaties may occur after one week.

Kiseki Consumption

How much Kiseki do I have to drink?

Adults are recommended to take 25ml twice a day.

Children ages 6 to 12 are recommended to take 10ml twice a day.

For more customized serving suggestion and information, please contact our Kiseki Careline at +60 11 2288 5500.

What is the best time of the day to take Kiseki?

Kiseki can be taken any time of the day.

Any side effects from Kiseki consumption?

Throughout the years, the most common side effects are temporary bloating and an increase in flatulance. Some people may experience watery stools and skin flare-ups.

Some may go through healing crisis after consuming Kiseki whereby the illness may seem to worsen but this is the body healing itself and it is advisable to continue taking Kiseki at a reduced amount until positive results are seen. Please contact your health professional if symptoms persists.

For more information, please contact Kiseki Careline at +60 11 2288 5500.

Can I take Kiseki with medications?

Yes, we recommend taking Kiseki an hour away from medication.

Can I take Kiseki when I am on chemotherapy?

Yes, it is found that the aftereffects of chemotherapy such as dizziness, loss of appetite and lack of energy are reduced when taking Kiseki.

Can I take antibiotics together with Kiseki?


Can Kiseki treat rare or uncommon genetic conditions?

As Kiseki helps to regulate one’s body immune system, it is able to improve overall health through the influence on gene expression. Moreover, Kiseki has been proven over the last ten years to help many people suffering from various autoimmune diseases. With its healing properties, Kiseki has the potential to improve one’s overall health and enhance the quality of life.

Can children take Kiseki?

Yes, children of 6 years of age and above can consume Kiseki at a lesser amount as described on our product labels. However, before you give Kiseki to your children, we highly recommend that you consult with your physician, paediatrician or healthcare professional to see if Kiseki is right for your child.

I am not sick myself, but I am interested in consuming Kiseki for general well-being. Can I still take it if I am not ill?

Yes, definitely. Kiseki is suitable for those who desire good vitality and best of all; it leaves a positive side effect, i.e. slows down the ageing process through antioxidants.

When will I see noticeable improvement from Kiseki consumption?

The time it takes to see results from Kiseki varies from person to person. Some could be as fast as a few minutes (e.g. gastric cases); others could take at least three months. From our experience, asthma users have seen encouraging results in four days. People with severe or chronic illnesses and autoimmune diseases may take at least a few months to respond and at times, symptoms appear worse before they improve.

However, this is not to say when patients see improvements, they can discontinue Kiseki. It is essential that they consume Kiseki continuously until their condition has stabilized. We strongly recommend our consumers to make changes in diet and lifestyle to initiate their healing process sooner.  You may like to refer to our HatsunoTM Guide to Healthy Living for more information.

Please contact our Kiseki Careline at +60 11 2288 5500 for more information.

Can Kiseki be used externally for cases like open wounds, acne or rashes?

Yes, Kiseki will speed up the healing process. It can be applied onto affected areas directly a few times daily. We recommend a 1:1 dilution of Kiseki with filtered water sprayed onto affected areas directly.

What conditions does Kiseki show success in?

Every case is different, but Kiseki has repeatedly shown promising results with autoimmune diseases, which include rheumatoid arthritis, systemic lupus erythematosus (SLE), asthma, pre-menstrual syndrome and skin allergy.

How long do I have to consume Kiseki?

Kiseki is not a drug but falls under the category of nutraceuticals, i.e., functional food that promotes general well-being and prevention of diseases. Therefore, it is acceptable to consume Kiseki for as long as one wishes.

I am already taking supplements. Do I still need Kiseki?

Yes. When you take Kiseki, you not only take the nutrients, but you are also taking the bioactive non-nutrient compounds called phytochemicals. Phytochemicals like lycopene and beta carotene are often included in other supplements. Still, according to Harvard Health Publishing 2019, the benefits of the phytochemicals are only found when it is consumed from its natural form, not in pill form.

With our proprietary extraction process, Kiseki nutrients are pre-digested for greater absorption rate thus higher bioavailability.

We do not include binders, fillers, stabilisers and other additives, allowing the phytochemicals, metabolites, prebiotics, probiotics and postbiotics to be in an environment that is pure and uninterrupted by additional biochemical interference.

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